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HomeWagger App Starter Guides
Eight quick-start articles to help you get the best out of HomeWagger.
Guide 1
Getting Started with HomeWagger
Welcome to HomeWagger, the ethical dog rehoming app built for compassionate connections. Signing up takes only a few minutes.
Start by creating an account with your email and password. During sign-up, youâll choose your role: Adopter, Rehomer, or Shelter. This shapes your dashboard and tools.
Before continuing, youâll agree to our Code of Ethics. This is our promise that every user puts dog welfare first. No selling, no pressure, no exceptions.
How do I create an account?
Sign up with your email and password. Youâll also select your role.
Do I need to pick a role?
Yes â Adopter, Rehomer, or Shelter. This shapes what you see on your dashboard.
Guide 2
Listing a Dog for Rehoming
If youâre rehoming a dog, we know this is a difficult and emotional decision. HomeWagger is here to help you do it safely, responsibly, and without judgement.
When creating a listing, youâll be asked to provide:
- Basic details: name, age, breed, size, gender.
- Personality & needs: temperament, activity level, any special requirements.
- Reason for rehoming: honesty helps adopters understand the situation.
- Photos and video: a clear main photo is required; extras help show personality.
All listings begin as drafts. Once submitted, they go through a quick admin review before appearing in the Dog Gallery. Remember: HomeWagger does not allow sales. This is about rehoming only.
Can I sell my dog?
No. Selling is strictly prohibited. Listings are for rehoming only.
Do I have to finish my listing in one go?
No â you can save a draft and return later before submitting.
Guide 3
Adopting a Dog
Adopting a dog is exciting, but itâs also a big commitment. HomeWagger helps you find the right match in a safe, supportive way.
Start by browsing the Dog Gallery, where you can filter by breed, size, age, temperament, or location. Each listing includes details plus photos or video.
When you find a dog youâre interested in, you can express interest through the app. Depending on the listing, this may connect you with a rehomer, shelter, or admin team.
If your interest is accepted, you may need to complete a vetting process. Shelters may use their own checks; individuals use HomeWaggerâs built-in safeguards.
How do I show interest?
Use the âexpress interestâ button on a dogâs profile to start contact.
Is there a vetting process?
Yes. Vetting ensures adopters are prepared and dogs go to suitable homes.
Guide 4
Your Dashboard Explained
Your dashboard is the heart of your HomeWagger experience. Itâs tailored to your role:
- Adopters: Update details, set preferences, and track applications.
- Rehomers: Add, edit, and submit dog listings; manage drafts and messages.
- Shelters: Manage multiple listings and your shelter profile.
Profile status indicators show whether youâre ready for public view. Adopters must complete required fields; rehomers must submit listings for review.
What does âProfile Completeâ mean?
All required fields are filled. Only then can your profile or listings go live.
Can I edit my info later?
Yes â you can update your dashboard anytime.
Guide 5
Code of Ethics & Safety
At HomeWagger, our Code of Ethics protects dogs, adopters, and rehomers. Every user agrees at sign-up. The principles are simple:
- No sales â this is for rehoming, not profit.
- Welfare first â every decision should prioritise the dogâs needs.
- Compassion â no judgement for rehomers, respect for adopters.
- Transparency â honesty builds trust.
- Safety â listings and reports are reviewed by our team.
What if I see a problem?
Use the âReportâ button. Our team reviews every case promptly.
Why is honesty important?
It ensures dogs are matched with suitable homes and keeps everyone safe.
Guide 6
Reporting a Problem
If you see something that doesnât look right â whether itâs a listing, profile, or message â you can report it directly in the app.
To report: tap the âReportâ button, select a reason, and (optionally) add details. Your report goes straight to our admin team, who aim to respond within 2 business days.
Depending on the issue, we may warn or suspend a user, remove a listing, or escalate serious cases to partners or authorities.
What happens after I report?
Youâll get confirmation itâs received and reviewed by our team.
How long does it take?
We aim to respond within 2 working days, depending on severity.
Guide 7
If Youâre Struggling After Adoption
Adoption is rewarding but can be challenging. Many dogs need time to adjust. Common issues include chewing, barking, toilet accidents, or separation anxiety.
Your first steps:
- Check our behaviour guides.
- Speak to your vet to rule out health issues.
- Consider a certified trainer or behaviourist.
If things feel overwhelming, you can reach out through HomeWagger for support. In rare cases where a match isnât right, rehoming again may be the best option for the dog.
Is it normal for a dog to struggle at first?
Yes. Adjustment can take weeks or even months. Patience is key.
Can HomeWagger help if itâs not working out?
Yes â weâll guide you through next steps with compassion.
Guide 8
HomeWagger & Rehoming Responsibility
Itâs important to be clear about HomeWaggerâs role. We are a platform â not a rescue centre. We donât physically take dogs in or guarantee returns.
What we do provide is:
- Safe connections between adopters, rehomers, and shelters.
- Admin checks and moderation for ethical standards.
- Guides and resources to support before, during, and after adoption.
- Support pathways if problems arise.
Rehomers and shelters remain responsible for their listings. Adopters remain responsible for their choices. HomeWagger facilitates and safeguards the process.
Is HomeWagger a rescue?
No. Weâre a platform that connects and supports â not a rescue centre.
Whoâs responsible for a dogâs listing?
The rehomer or shelter who created it. HomeWagger moderates but does not take ownership.